return
Your satisfaction is our top priority!
You have the right to cancel your order within 14 days – without giving any reason.
📦 Conditions for a return:
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The goods are unused and in original packaging
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The return request must be made within 14 days of receipt
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Digital products & customized items are excluded from cancellation
🔄 This is how the revocation works:
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Send us an email to support@bestshoppers.de with:
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your order number
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the product you want to return
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optionally the reason for return
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We will send you the return address
(please note: return shipping is at your own expense) -
Once the product has been received, we will refund the purchase price via the original payment method used
📌 Important:
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We reserve the right to refuse returns if products have been visibly used
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In case of damaged or incorrectly delivered goods, please send photos directly
📩 Any questions?
Our support team will be happy to help you:
support@bestshoppers.de