return

Your satisfaction is our top priority!
You have the right to cancel your order within 14 days – without giving any reason.

📦 Conditions for a return:

  • The goods are unused and in original packaging

  • The return request must be made within 14 days of receipt

  • Digital products & customized items are excluded from cancellation

🔄 This is how the revocation works:

  1. Send us an email to support@bestshoppers.de with:

    • your order number

    • the product you want to return

    • optionally the reason for return

  2. We will send you the return address
    (please note: return shipping is at your own expense)

  3. Once the product has been received, we will refund the purchase price via the original payment method used

📌 Important:

  • We reserve the right to refuse returns if products have been visibly used

  • In case of damaged or incorrectly delivered goods, please send photos directly


📩 Any questions?

Our support team will be happy to help you:
support@bestshoppers.de